Software

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The Race to the Top of “Social CRM”

The Race to the Top of Social CRM

You may not know it, but there's a race going on, a big one, that has already been long, slogging and rough and will just become more so. But the prize, ah the prize! You see, social customer relationship management (CRM) is one of the core tenets of the social media movement. It's all about direct communication with your customers, vendors and associates. It's being part of the … [Read more...]

CRM for Small Business

CRM for Small Business

Small business marketing coach Matthew Kimberley offers his insights on the need for, and the best choice of, a customer relationship management (CRM) system. Without your customers, your business is just a hobby, or a labor of love, or an enormous waste of time. Because you need customers, right? It’s non-negotiable. You need customers, or […]

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Why You Should Run Your Business Online 10:
Personal Benefits

Personal Benefits

This is the tenth post of the “Why You Should Run Your Business Online” series. If you have not yet read the previous posts, head back to the beginning to catch up. As this series draws to its close, I want to reveal one more benefit to be gained from running your business online. This […]

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Why You Should Run Your Business Online 9:
Business Integration

Integration Benefits

This is the ninth post of the “Why You Should Run Your Business Online” series. If you have not yet read the previous posts, head back to the beginning to catch up. So far in this series, we’ve learned a lot about the benefits that you can reap by running your small business online. However, […]

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Why You Should Run Your Business Online 8:
Quicker Setup and Faster Learning Curve

Setup and Learning Curve Benefits

This is the eighth post of the “Why You Should Run Your Business Online” series. If you have not yet read the previous posts, head back to the beginning to catch up. Once you buy software, there is always a cost associated with the time and effort required to get that software up and running […]

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Why You Should Run Your Business Online 7:
Try Before You Buy

Try Before You Buy Benefits

This is the seventh post of the “Why You Should Run Your Business Online” series. If you have not yet read the previous posts, head back to the beginning to catch up. This is a short post, but it discusses a benefit of running your business online which which I wanted for years with offline […]

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